Customer Service Manager
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Brooklyn, New York · In-Person
40-50 hrs/week
$65k - $85k
Overview
A supply company is looking to hire a Customer Service Manager. The candidate will be responsible for managing incoming orders, monitoring business correspondence, resolving customer issues, and ensuring customer satisfaction.
Skills and Requirements
- Previous experience in a managerial role.
- Excellent communication and interpersonal skills.
- Strong organizational and follow through abilities.
- Ability to think strategically and adapt to change.
- Detail-oriented and responsible work approach.
Required Skills
Organized
Complaint Resolution
Conflict Resolution
CRM System Management
Escalation Handling
Leadership
Time Management
Adaptable
Detail-Oriented
Professional Communication
Phone Etiquette
Email Management
Order Management
Strategic
Benefits
health_insurance
paid_time_off
professional_development
About the Company
Brooklyn, New York